Saturday, February 18, 2006, 7:06:35 PM, you wrote:

K> Hi, this might seem a bit naive, but we work with OTRS 2.0.4 on a Win2003 
Server. We
K> have a different win2003 server as our DC and IIS. I have 2 queries, any 
help would
K> be greatly appriciated

K> 1. How do we backup / restore OTRS on windows. I need to backup all tickets, 
and
K> also the configuration settings

K> 2. Has anyone tried using OTRS on a box that also runs IIS.

K> Thanks in anticipation

K> Ashutosh

hello,

a Mysql dump will save 99% of configuration and all tickets.
Otrs web site can be backup as flat files

The IIS configuration should also be backup (trough the systemstate if
your backup solution is able to)

Mathieu CHATEAU

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