Hi alone,
may be reading the documentation may be helpfull?
look for pop3 and related themes....
(chapter 5 and following....)
Li
[EMAIL PROTECTED] schrieb am 14.03.2006 01:38:53:
> Hi everyone,
>
> I just like to say OTRS is awesome and I am loving it. I just had
> one question I want to be able to automatically create tickets via
> email so if someone sends an email to say [EMAIL PROTECTED] or
> [EMAIL PROTECTED] it will automatically create a ticket for the
> email and put it into the OTRS queue...if anyone has a solution to
> this that be great I guess I am looking for something built into
> OTRS, I think it might be possible if I make an alias for those
> emails and pipe it to a program that can automatically generate the
> ticket, but first id rather check to see if anyone else had this
> problem or if it is some kind of feature built into otrs.
>
> Thanks everyone._______________________________________________
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> => http://www.otrs.de/
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