Every ticket has a history feature that shows who changed the ticket and when. does that sound helpful?
regards -- ZA On Tue, 2006-03-14 at 13:57 +0100, Rudolf Harney wrote: > Hi, > > Does somome know, how I get the last time, a ticket was chenged (i.e. > someone worked on it)? otrs-tools (not database querries) prefered. We > need that for internal statistics ... > > Thanks, Rudolf > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support oder Consulting fr Ihr OTRS System? > => http://www.otrs.de/ > _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
