Matthew David Evens wrote:

My name is David Evens and I wanted to use the ticketing program.

It seemed to install fine; However, after I tried to close a ticket, I get the following error:



No SASL mechanism found

 at /opt/otrs/Kernel/cpan-lib/Authen/SASL.pm line 62



Is there anything I am missing that would cause this error?

Well, there might be. Did you run /opt/otrs/bin/otrs.checkModules? I don't know what OS you're running, but I have the perl-Authen-SASL package installed. Seems like you're missing something like that.

Nils.
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