Tom French wrote:
I want to change the file (code) that sends the email, so I can put
The required IP or UNC name. We do not have this hosted on our
website, it is
Behind our firewall and will not be on a public IP.
So if I could find the code section that sends the email to a
customer or agent
Telling them they can view or adjust this ticket by clicking on the
link in the email.
I believe my issue will be resolved.
You can set the FQDN in Kernel/Config.pm:
$Self->{'FQDN'} = 'yourhost.example.com';
Would that help?
Nils.
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