I have deleted all but one email addresses from the
postmaster pop3 account. Now there is only one pop3 account in the otrs. But that
single account is also not able to Receive mails. Warm regards, Manish Sharma Programme Manager From:
[EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Isaac Gonzalez Which queue did you specify this new email address to pop3
from under postmaster pop3 account? If it is the same as your previous one, therein lies the
issue. I would change it to POP3 to a different queue than the
prior one that was working, and let us know your results. It sounds like the two are fighting for the same queue. -isaac Isaac Gonzalez Systems Administrator AutoReturn Phone: (415)575-2359 Fax: (415)575- From:
[EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Manish Sharma Dear
List We
have been using OTRS for the last 4 months. Last week I added 1 more email ID
in the OTRS in the Email
address section and Postmaster
Pop3 account Subsequently
we are not able to receive emails in the OTRS in any of the email ids which
were operative in OTRS. Kindly
help us resolve this issue. Warm
regards, Manish
Sharma Programme
Manager PTU's
TQM
& Entrepreneurship Telephone:
0172 223 6187, 0172 5541187 |
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