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As I mentioned in an email posting yesterday I have not been
able to use mod_perl with OTRS. When I set up apache (apache2 / mod_perl2) per
the OTRS instructions I get the following error during startup… [Mon Apr 17 18:41:54 2006] [error] Can't locate
Apache/RequestRec.pm in @INC (@INC contains: //../../Kernel/cpan-lib //../..
../../ /usr/local/otrs/Kernel/cpan-lib /usr/local/otrs/
/usr/local/lib/perl5/site_perl/5.8.6/mach /usr/local/lib/perl5/site_perl/5.8.6
/usr/local/lib/perl5/site_perl/5.6.2 /usr/local/lib/perl5/site_perl/5.6.1
/usr/local/lib/perl5/site_perl /usr/local/lib/perl5/5.8.6/BSDPAN
/usr/local/lib/perl5/5.8.6/mach /usr/local/lib/perl5/5.8.6 . /usr/local //../..
//../../Kernel/cpan-lib) at /usr/local/lib/perl5/5.8.6/CGI/Carp.pm line 471,
<PRODUCT> line 4.\n Does anyone know what’s causing this? Here’s the
file I’m “Include’ing” in my httpd.conf… ---------<beginning of file>--------------------- # agent, admin and customer frontend ScriptAlias /otrs/ "/usr/local/otrs/bin/cgi-bin/" Alias /otrs-web/
"/usr/local/otrs/var/httpd/htdocs/" # load all otrs modules Perlrequire /usr/local/otrs/scripts/apache2-perl-startup.pl # Apache::Reload - Reload Perl Modules when Changed on Disk PerlModule Apache2::Reload PerlInitHandler Apache2::Reload PerlModule Apache2::RequestRec # set mod_perl2 options <Location /otrs> # ErrorDocument 403 /otrs/customer.pl AllowOverride None ErrorDocument 403 /otrs/index.pl SetHandler perl-script PerlResponseHandler ModPerl::Registry Options +ExecCGI PerlOptions +ParseHeaders PerlOptions +SetupEnv Order allow,deny Allow from all </Location> # directory settings <Directory "/usr/local/otrs/bin/cgi-bin/"> AllowOverride None Options +ExecCGI -Includes Order allow,deny Allow from all </Directory> <Directory
"/usr/local/otrs/var/httpd/htdocs/"> AllowOverride None Order allow,deny Allow from all </Directory> # MaxRequestsPerChild (so no apache child will be to big!) MaxRequestsPerChild 400 ---------<end of file>--------------------- Thank you, Computer Associates, Inc. Web: http://www.cainetserv.com/ |
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