Hello, I'd like to know if there is a way to scrape the email for a regex pattern and take the result into TicketFreeKey?
So my email might have in it: Order: 28347284 Priority: high Due Date: 12/04/2006 I'd like to put this data into TicketFreeKey or into relevant fields. Any ideas? I can't find a way to do it... I know there are ways to do some of this with custom headers, but that's not so practical. Thanks, Brett _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
