Hi Danie,
Danie schrieb:
Hi ,
I've looked at the Generic Agent web interface , but couldn't find a way
to run a job that removes tickets with big attachments. Is there a way
to add this to the Config.pm , or maybe somewhere else?
I've written a GenericAgent module to extend the features of the
GenericAgent => see attachments within
http://lists.otrs.org/pipermail/otrs-de/2006-May/006138.html
You could edit my module.
Instead of examine the ticket-history (as I do), you can examine the
attachment-sizes within the ticket-articles.
See
http://dev.otrs.org/
Kernel::System::Ticket::Article
with all the attachment-functions
for some guidance.
> TIA
> Daniel
Bye, Alex
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