I just want to understand so that I know when and how to use it. -----Original Message----- From: Richard Hinkamp - BeSite [mailto:[EMAIL PROTECTED] Sent: 08 May 2006 01:20 PM To: User questions and discussions about OTRS.org Subject: Re: [otrs] Generic Agent
> Can someone please explain how generic agent works, I have > read the manual but it is still not clear to me. What is not clear? What do you want to do with it? Be a little more specific in your questions please. Regards, Richard _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/