I don't think OTRS speaks anything but POP (which makes sense when you think about it), so if you cannot open POP on your exchange server for any number or reasons you could have it forward OTRS mail off to some other system that you could run POP on.

On May 8, 2006, at 7:43 AM, Miller, Tim wrote:

Hi all,

Is there a way to receive email tickets directly into OTRS from Exchange? We do not run POP3 services on our exchange server. We are running OTRS on a Windows 2003 server. We just started experimenting with OTRS so any help is greatly appreciated!

With Best Regards,

Tim Miller
Network Administrator
DBT America, Inc.

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