Hi friends, This is happened due to the bad execution of the bin/SetPermissions.sh. I was experienced the same problem. To overcome this set the permission manually after carefully watching the directories. The cause of this problem is in the prescribed script path of the files are somewhere else. Try this
On Tue, 2006-05-16 at 22:10, =?iso-8859-1?Q?Leonardo Ascenso?= wrote: > hi all! > > 1. I have installed otrs at /opt/otrs/ with user otrs and group nobody > (apache run as). > 2. I have ran bin/SetPermissions.sh otrs nobody nobody nobody in orther to > set permissions. > 3. I made https.conf changes: > <VirtualHost ... > User site99 > Group site99 > Alias /otrs-web/ /opt/otrs/var/httpd/htdocs/ > ScriptAlias /otrs/ /opt/otrs/bin/cgi-bin/ > ... > </VirtualHost> > > When I try to access I get this error: > Forbidden > You don't have permission to access /otrs/installer.pl on this server. > (403 error) > > error_log shows: > [Tue May 16 17:38:40 2006] [error] [client 83.240.219.110] (13)Permission > denied: access to /otrs/installer.pl failed because search permissions are > missing on a component of the path > > suexec_log shows nothing on this file. > > I'm running Apache/1.3.34 and RH. > > regards. > > _______________________________________________________________________________________ > Ate 4500 euros para o que desejar! > Saber mais em http://www.iol.pt/correio/rodape.php?dst=0601271 > > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support oder Consulting für Ihr OTRS System? > => http://www.otrs.de/ -- regards, --------------------------------------- Bipin Das Linux Administrator, Spectrum Softtech Solutions (P) Ltd, ACT Chambers,Palarivattom,Cochin-25 Phone +91 484 234 6344 www.spectrum.net.in _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f�r Ihr OTRS System? => http://www.otrs.de/
