Hi 

This has been a problem for me. I have tried to use 'utf-8' and 'iso-8859-1' 
once at a time with no success. I also changed the default chatset in 
Default.pm.

Please advice

-----Original Message-----
From: Mikael Mattsson [mailto:[EMAIL PROTECTED] 
Sent: 17 May 2006 11:37 AM
To: User questions and discussions about OTRS.org
Subject: SV: [otrs] funny charectors

If you have access to browse the database (through phpMyAdmin for instance), 
then you could find what charset is mostly used by viewing the the 
'a_content_type' -field in the 'article' table.

SQL query:
SELECT `a_content_type` , `a_from` , `a_to`
FROM `article`




/Mikke



> -----Ursprungligt meddelande-----
> Från: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] 
> För Mamakwa M. Sefiri
> Skickat: den 17 maj 2006 10:38
> Till: User questions and discussions about OTRS.org
> Ämne: RE: [otrs] funny charectors
> 
> Is there other chatset that I can use besides 'iso-8859-1' 
> and 'utf-8'. I tried this two variables the both does not work
> 
> 
> -----Original Message-----
> From: Nils Breunese (Lemonbit Internet) [mailto:[EMAIL PROTECTED] 
> Sent: 15 May 2006 01:02 PM
> To: User questions and discussions about OTRS.org
> Subject: Re: [otrs] funny charectors
> 
> Mamakwa M. Sefiri wrote:
> 
> > I am getting funny characters on the emails send to the system.
> >
> >
> >
> > I have put in $self ->{'DefaultChatset'}; in Config.pm, I thought  
> > the problem will be solved.
> 
> It is DefaultCharset and you have to give the variable a value. I  
> have this set:
> 
> $Self->{DefaultCharset} = 'iso-8859-1';
> 
> Instead of iso-8859-1 you can set the charset you need.
> 
> Nils Breunese._______________________________________________
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