Hello, On Mon, May 29, 2006 at 12:18:20PM +0200, Guillaume Rehm wrote: >Is it possible to view in the queue view all open tickets even you are >not owner of some tickets.
Not in the QueueView. But you can activate the StatusView module via the SysConfig interface. After this module has been activated you have a new button in the menubar and you can easily see open or closed tickets even if you are not the owner. >Guillaume REHM Regards, Christian -- ((otrs)) :: OTRS GmbH :: Europaring 4 :: D - 94315 Straubing Fon: +49 (0) 9421 1862 760 :: Fax: +49 (0) 9421 1862 769 http://www.otrs.com/ :: Communication with success!
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