Tom French wrote:
Something has changed, as smtp was working of sending emails to the
customers.
When we send a reply to them now, we get an Error: can’t connect to
192.168.xxx.xxx: Unknown error!
Is there a place in the configs to set up the username and password
for the email account we are sending thru.?
Any ideas what I should be looking for.?
You should be looking for the documentation. :o)
http://doc.otrs.org/2.0/en/html/c1221.html#email-sending-smtp
Can you verify SMTP is working correctly (for instance using your own
mail client)?
Nils Breunese.
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