We have set up a gmail account for storing ticket emails sent from users, it is a really great way to search old tickets. But I'd like to also send our responses (automatically) to this gmail account, how can I set it up so that this address is ALWAYS BCCed in our reponses to customers?
-- Wes Plate Automatic Duck, Inc. http://www.automaticduck.com _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/
