Okay, I found the OTRS config file. I didn't see that line so I added
it... still didn't help. Any other suggestions?
Thanks,
Joe
-----Original Message-----
From: Joe Fusco
Sent: Wednesday, July 05, 2006 2:08 PM
To: 'otrs@otrs.org'
Subject: RE: OTRS Killed Apache
Tom,
Thanks for the reply. I was able to locate the Apache/httpd config file
in etc/httpd/ but still am unable to locate the OTRS config files. What
directory are they in?
Thanks,
Joe Fusco
------------------------------
Message: 6
Date: Wed, 5 Jul 2006 14:11:40 -0400
From: "Tom French" <[EMAIL PROTECTED]>
Subject: RE: [otrs] OTRS killed Apache
To: "User questions and discussions about OTRS.org" <otrs@otrs.org>
Message-ID:
<[EMAIL PROTECTED]>
Content-Type: text/plain; charset="iso-8859-1"
Joe,
Look here and change the FQDN:
OTRS-->otrs-->Kernel file config.pl
$Self->{'FQDN'} = 'server1';
Tom French
Network Administrator
DEI Services Corp.
7213 Sandscove Court
Suite One
Winter Park, FL 32792
(407) 678-3388 ext. 208
www.deicorp.net
<https://webmail.internal.deicorp.net/exchweb/bin/redir.asp?URL=http://w
ww.deicorp.net/>
________________________________
From: [EMAIL PROTECTED] on behalf of Joe Fusco
Sent: Wed 7/5/2006 1:06 PM
To: otrs@otrs.org
Subject: [otrs] OTRS killed Apache
I'm a relative neophyte with Linux. I installed Fedora Core 5 on a
system and was able to get to the Apache test page. I downloaded the
RPM for OTRS and ran it. After it installed, I restarted Apache and
received the following:
Starting httpd: [date & time] [warn] useless use of AllowOverride in
line 19
httpd: apr_sockaddr_info_get() failed for static-host
httpd: could not reliably determine the server's fully qualified domain
name, using 127.0.0.1 for ServerName
And the http daemon fails. I can't even figure out where OTRS installed
and can't for the life of me remember where the Apache/httpd config
files are stored. Can anyone help get me started?
Thanks
Joe Fusco
Network Manager
Ocean Dental Corporate Headquarters
206 W. 6th
Stillwater, OK 74074
Ph: 405.707.0600
Fax: 405.707.7129
Cell: 405.612.8040
Email: [EMAIL PROTECTED]
Customer Service: The state of voluntary subjection to a customer, the
condition of being bound to service.
IMPORTANT - This e-mail message is intended only for the use of the
individual or entity to which it is addressed, and may contain
information that is privileged, confidential and exempt from disclosure
under applicable law. If you are not the intended recipient, you are
hereby notified that we do not consent to any reading, dissemination,
distribution or copying of this e-mail message. If you have received
this communication in error, please notify the sender immediately by
return e-mail, delete this e-mail, delete the transmitted information
and destroy any copies. Any dissemination or use of this information by
a person other than the intended recipient is unauthorized and may be
illegal. Violators may be prosecuted.
E-mail transmission cannot be guaranteed to be secure or error-free as
information could be intercepted, corrupted, lost, destroyed, arrive
late, incomplete, or contain viruses. The sender therefore does not
accept liability for any errors or omissions in the contents of this
message, which arise as a result of e-mail transmission.
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support orr consulting for your OTRS system?
=> http://www.otrs.com/
