Did you try using the index.html found at /opt/otrs/var/httpd/htdocs (at least it is there in 1.3) by placing that at your web document root?
Mike -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Joe Fusco Sent: Thursday, July 06, 2006 12:42 PM To: otrs@otrs.org Subject: [otrs] Go directly to OTRS - Apache help needed Still trying to get everything set up on Fedora Core 5. If I go to http://10.x.y.z/otrs/index.pl, OTRS comes up fine. I know I can set my DNS record for helpdesk.doman.com to http://255.255.255.255/otrs/index.pl but I'm trying to set it so that when I go to http://10.x.y.z or http://server.domain.com Apache brings up OTRS by default. I tried editing the /etc/httpd/httpd.conf file and setting the following: DocumentRoot "/opt/otrs/var/httpd/htdocs/" and <Directory "/opt/otrs/var/httpd/htdocs/"> I have also tried DocumentRoot "/opt/otrs/bin/cgi-bin/" and <Directory "/opt/otrs/bin/cgi-bin/"> With either option, I get a text file spit at me. Am I setting the wrong options or am I setting the options wrong? Thanks ====================== Joe Fusco Network Manager Ocean Dental Corporate Headquarters 206 W. 6th Stillwater, OK 74074 Email: [EMAIL PROTECTED] Customer Service: The state of voluntary subjection to a customer, the condition of being bound to service. IMPORTANT - This e-mail message is intended only for the use of the individual or entity to which it is addressed, and may contain information that is privileged, confidential and exempt from disclosure under applicable law. If you are not the intended recipient, you are hereby notified that we do not consent to any reading, dissemination, distribution or copying of this e-mail message. If you have received this communication in error, please notify the sender immediately by return e-mail, delete this e-mail, delete the transmitted information and destroy any copies. Any dissemination or use of this information by a person other than the intended recipient is unauthorized and may be illegal. Violators may be prosecuted. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late, incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? =http://www.otrs.com/ This email may contain material that is confidential, privileged and/or attorney work product for the sole use of the intended recipient. Any review, reliance or distribution by others or forwarding without express permission is strictly prohibited. If you are not the intended recipient, please contact the sender and delete all copies.
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