Hello, Thank you very much for your reply again.
I know it sounds like an stupid question, but if one doesn't ask it won't learn, so sorry but: how can I use it only in CGI Mode, I've unloaded the mod_perl from the Apache conf file but I think that isn't the way... About running multiples daemons with only one binaries using the "-f" flag, thanks! I didn't know about it and although I preferred to avoid having to use different ports for each installation, if finally I have to do it, it will make things easier. And one last thing, I don't know if I'll have time to probe it, but I've found in a mailing list message: > If you read the program <OTRS_HOME/bin/cgi-bin/index.pl>, you will see at > the begining the line > use Kernel::Config; > The command "use" says that you will use the Kernel/Config.pm which is in > memory. > > Replace this line by : > do "/opt/otrs/Kernel/Config.pm"; > The command "do" force Apache to reload the file each time. You must enter > the complete path. Maybe doing this with the index.pl and the customer.pl could solve the problem. I'll try to test it in a virtual machine when I've finished my installation and if I get something interesting I'll let the list know. Thanks again in advance, J On Thu, 27 Jul 2006 12:52:32 -0700, "Matt Linton" <[EMAIL PROTECTED]> said: > > I forwarded the specific lines of code which appeared to be the culprits > to the developer list. I got a response back from them acknowledging > the issue but have not followed up on it, as I worked around the issue > by using multiple Apaches rather than virtual hosts. > > My advice is to either use it in CGI mode for now on a fast box, or run > multiple Apache daemons -- you can use one set of apache binaries and > multiple config files by specifying the "-f" flag to httpd on startup. > > I'm sure the root cause will be fixed in an upcoming update. > > ------------------------------------------------------------- > Matt Linton "So, you think there's no money > UNIX/Linux SysAdmin to be made as a philosophy major? > ASANI Solutions, LLC Think again! You're still right." > > > > [EMAIL PROTECTED] wrote: > > Hello Matt, > > > > Thank you very much for your reply! Did you get any way to solve that? > > I'm a beginner and having so little time to deploy it is horrible!!! > > > > Thanks again, > > > > John > > On Thu, 27 Jul 2006 12:35:51 -0700, "Matt Linton" > > <[EMAIL PROTECTED]> said: > > > >> J: I have done this before and yes, mod_perl does cause problems. > >> > >> In CGI mode it worked fine, but mod_perl is assigning system memory to > >> OTRS statically, which means your multiple OTRS builds with mod_perl > >> will have memory contention. > >> > >> ------------------------------------------------------------- > >> Matt Linton "So, you think there's no money > >> UNIX/Linux SysAdmin to be made as a philosophy major? > >> ASANI Solutions, LLC Think again! You're still right." > >> > >> > >> > >> [EMAIL PROTECTED] wrote: > >> > >>> Hello, > >>> > >>> I'm going to have to setup OTRS in a short time, and I think that being > >>> able to setup multiple OTRS using Apache Virtual Hosts could help me to > >>> get it in time, but is that possible? Has anybody done it? I've been > >>> reading the whole mailing list archieve and I have not found anything > >>> like that. > >>> > >>> The system ID should have to be different, but mod_perl could give > >>> problems? Could anybody who has already done this give me any clue? > >>> > >>> Thanks in advance > >>> > >>> J > >>> _______________________________________________ > >>> OTRS mailing list: otrs - Webpage: http://otrs.org/ > >>> Archive: http://lists.otrs.org/pipermail/otrs > >>> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > >>> Support orr consulting for your OTRS system? > >>> => http://www.otrs.com/ > >>> > >>> > >> _______________________________________________ > >> OTRS mailing list: otrs - Webpage: http://otrs.org/ > >> Archive: http://lists.otrs.org/pipermail/otrs > >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > >> Support orr consulting for your OTRS system? > >> => http://www.otrs.com/ > >> > > _______________________________________________ > > OTRS mailing list: otrs - Webpage: http://otrs.org/ > > Archive: http://lists.otrs.org/pipermail/otrs > > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > Support orr consulting for your OTRS system? > > => http://www.otrs.com/ > > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support orr consulting for your OTRS system? > => http://www.otrs.com/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/
