Richard Hinkamp wrote:
- Cron running the script every 5 minutes, even if there may be
no mail at all.
What's the problem with that?
Unneeded CPU usage.
And if there's mail, there is a max 5 minute delay in getting the
mails.
You can change the time between checks in the cronjob.
Yes, I can set the cronjob to check every minute, but that's even
more CPU usage.
I doubt running that cronjob is going to slow down your machine. If
it is you really need to get a better machine for your OTRS
installation. Checking for mail is just something that needs to be
done if you don't have a mailserver on the same machine.
Even if I had enough CPU power, I still have the issue with the
attachments.
I have no experience with using OTRS with large attachments so I
can't help you with that. I don know the issue comes along on this
mailinglist frequently. Usually the problem is the MySQL maximum
packet size or something like that, but since you said it worked fine
when piping the mail directly into the system, I guess that is not
the problem you're seeing.
Nils Breunese.
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