|
The new ticket window is find I only get
the error when I press the submit option, and I login with the username and
password from the Active directory, and how do I clean /var/log/messages? Do I
just delete or I need to save the elsewhere first. From: Seigafuse, Mike
[mailto:[EMAIL PROTECTED] And what do you see in OTRS log? I
don’t know where/how you are logging – perhaps /var/log/messages?
You might want to check your /var partition to see if it is full too,
I’ve seen that as a problem in the past… From:
[EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of I am using OTRS 2.0.4 on SUSE linux 10.0. When
I try to log call using the otrs I get an error message the says Need ticketed.
Please see window below.
From: Seigafuse, Mike
[mailto:[EMAIL PROTECTED] You need to supply more information before
people can help. What version, what platform? Have you looked at
the logs and if so what messages are there? This email may contain material that is confidential, privileged and/or
attorney work product for the sole use of the intended recipient. Any review,
reliance or distribution by others or forwarding without express permission is
strictly prohibited. If you are not the intended recipient, please contact the
sender and delete all copies. |
_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/
