Hi, we can implement agent selfregistration, but because it is not a generic feature we are only able to do the implementation on a commercial base. So if you are interested it is really the best to contact
[EMAIL PROTECTED] to specifiy the details with our sales and development team. KInd regards, Christian On Thu, Aug 17, 2006 at 01:46:31PM -0400, s taylor wrote: >FYI - > >I am also interested in OTRS having the ability of agents registering >themselves (super admin overseeing the process). > >======================================= >>From: "Maxim Vexler" <[EMAIL PROTECTED]> >>Reply-To: "User questions and discussions about OTRS.org" <otrs@otrs.org> >>To: "User questions and discussions about OTRS.org" <otrs@otrs.org> >>Subject: Re: [otrs] Allow users to register them selves from the main >>otrsscreen ? >>Date: Thu, 17 Aug 2006 18:03:56 +0200 >> >>On 8/17/06, Christian Schoepplein <[EMAIL PROTECTED]> wrote: >>>Hello, >>> >>>On Thu, Aug 17, 2006 at 03:26:01PM +0200, Maxim Vexler wrote: >>>>I wish to know how to configure it so that my users (internal LAN) >>>>would be able to connect to the system and register them self. I plan >>>>to use the system as a "display and request" work load for company >>>>employees vs. the tech support guys. >>>> >>>>How to enable users to register them selves into the system and also >>>>assign them to 1 default (unprivileged) group ? >>> >>>Agents can't register themself, this feature is only possible for >>>customer users who login via the customer.pl module. If you are >>>interested in a feature that allows the selfregistration of agents, we >>>can implement the feature for you, please write to >>> >>> [EMAIL PROTECTED] >>> >>>to receive an offer on the needed work and time and to clarify the >>>details. >>> >>>Kind regards, >>> >>> Christian >>> >> >>Hi Christian, >> >>Thank you for the bounty suggestion. >>Your software is great as it. In case extensions to the code would >>become a demand, your suggestion will surly be actual. >> >>Maxim. >> >>>-- >>>((otrs)) :: OTRS GmbH :: Europaring 4 :: D - 94315 Straubing >>> Fon: +49 (0) 9421 1862 760 :: Fax: +49 (0) 9421 1862 769 >>> http://www.otrs.com/ :: Communication with success! >>> >>> >>>-----BEGIN PGP SIGNATURE----- >>>Version: GnuPG v1.4.5 (GNU/Linux) >>> >>>iD8DBQFE5Hc1TFWOq90iSiERAnxaAJ0VMdY30msM5Xb4r1MudBw0SdbgPQCguacI >>>fBDSK/QUHZo/WY7Z2JOkGvg= >>>=biVw >>>-----END PGP SIGNATURE----- >>> >>> >>>_______________________________________________ >>>OTRS mailing list: otrs - Webpage: http://otrs.org/ >>>Archive: http://lists.otrs.org/pipermail/otrs >>>To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >>>Support orr consulting for your OTRS system? >>>=> http://www.otrs.com/ >>> >>> >> >> >>-- >>Cheers, >>Maxim Vexler >> >>"Free as in Freedom" - Do u GNU ? >>_______________________________________________ >>OTRS mailing list: otrs - Webpage: http://otrs.org/ >>Archive: http://lists.otrs.org/pipermail/otrs >>To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >>Support orr consulting for your OTRS system? >>=> http://www.otrs.com/ > > >_______________________________________________ >OTRS mailing list: otrs - Webpage: http://otrs.org/ >Archive: http://lists.otrs.org/pipermail/otrs >To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >Support orr consulting for your OTRS system? >=> http://www.otrs.com/ -- ((otrs)) :: OTRS GmbH :: Europaring 4 :: D - 94315 Straubing Fon: +49 (0) 9421 1862 760 :: Fax: +49 (0) 9421 1862 769 http://www.otrs.com/ :: Communication with success!
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