Nils Breunese (Lemonbit Internet) schrieb: > BipinDas wrote: > >> My url is http://ticket.somehost.com/customer.pl. No I would >> like to give another url to some customers with same otrs >> The new url should be like this http:// >> support.somehost.com/. When type this address it should already >> redirect to customer.pl page. >> Is it possible ?. Anybody done this already? > > > This is not something you do in OTRS, but in your webserver > configuration. Depends on what webserver you're running. You can use > a simple http refresh in an index.html at support.somehost.com, setup > an apache redirect in httpd.conf, use .htaccess, use a frame... The > possibilities are endless. :o) > > Nils Breunese.
the simplest way should be the http redirect: <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN"> <html> <head> <title>OTRS makes fun</title> <meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1"> <meta http-equiv="refresh" content="0;url=http://support.somehost.com/";> </head> <body> </body> </html> if you are using apache, set up 2 virtual hosts cheers thomas > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support orr consulting for your OTRS system? > => http://www.otrs.com/ > _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/
