Greetings. We've just started to play around with otrs on a Redhat
linux system here. I have a couple of noob questions.
(1) For years we've been conditioning people here to request computer
help by sending email to a local address. I.e., email to something like:
[EMAIL PROTECTED]
will initiate a help ticket using our current system. Is there some way
to get the same behavior in otrs?
(2) There must be some way to change the default password for
[EMAIL PROTECTED], but I haven't run across it. Can somebody enlighten me?
Thanks.
- Mike
--
Michael Hannon mailto:[EMAIL PROTECTED]
Dept. of Physics 530.752.4966
University of California 530.752.4717 FAX
Davis, CA 95616-8677
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