Yes you can In the new OTRS 2.1 there is a fine Stats module And OTRS uses MySQL databases by default: so you can access the data yourself very easily.
Regards, Peter -----Oorspronkelijk bericht----- Van: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Namens Jennifer Valdez Verzonden: vrijdag 1 september 2006 22:02 Aan: otrs@otrs.org Onderwerp: [otrs] See stats for closed tickets Is there a way to see how many tickets were closed in a given month for one queue? We can see how many were opened, but for our purposes, it is more important to see how many were closed. Thanks in advance! Jennifer _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/
