[otrs] RE: spam

[Mamakwa M. Sefiri]

Title: otrs Digest, Vol 38, Issue 42

Thanks Phil for the advice. On Sysconfig I have added I-Mail-Spam-Revdns and I have also put the Match and Set values as advised, but still it does no work.     From: Phil Morris [mailto:[EMAIL PROTECTED] On Behalf Of Phil Morris Sent: 27 September 2006 11:04 AM To: otrs@otrs.org Subject: RE: spam   I've had some fun with this lately. We changed ISP and they use Imail and their premium mail filter.   I had to add the relevant tags into the SysConfig in OTRS to be able to pick them up in the postmaster filter screen. Also they were case sensitive, but once this was done filters such as:   Match:  I-Mail-Spam-Revdns = .* Set: X-OTRS-QUEUE = Junk Set X-OTRS-STATE =  closed successful   worked nicely. Apologise that this list is in uppercase after mentioning the case sensitivity, but here are the tags I was given:   X-IMAIL-SPAM-ADDRBL X-IMAIL-SPAM-DNSBL X-IMAIL-SPAM-HELOBL X-IMAIL-SPAM-HELODOMAIN X-IMAIL-SPAM-INVALIDFROM X-IMAIL-SPAM-IP4R X-IMAIL-SPAM-STATISTICS X-IMAIL-SPAM-RHSBL X-IMAIL-SPAM-PHRASE X-IMAIL-SPAM-VALFROM X-IMAIL-SPAM-VALREVDNS X-IMAIL-SPAM-VALHELO X-IMAIL-SPAM-URL-DBL X-IMail-SPAM-Premium X-IMail-SPAM-SPF-None X-IMail-SPAM-SPF-Fail X-IMail-SPAM-SPF-Softfail   >And you have a SMTP gateway tagging this?  Something like SpamAssasin or the >likes? >On 9/26/06 8:13 AM, "Mamakwa M. Sefiri" <[EMAIL PROTECTED]> wrote: > I have set the Match for Heater 1 to "X-Spam-Flag:" and the Value to "Yes", > and se the "Set" header 1 to  "X-OTRS-Queue:" and value to "Junk" > > > From: Mamakwa M. Sefiri > Sent: 26 September 2006 12:05 PM > To: User questions and discussions about OTRS.org > Subject: [otrs] spam >  > I have setup the PostMaster Filter to send spam email to the junk queue, and > it does not work. >  > Please advise

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