Jim Wright schrieb:
Hi, I have a support queue which has auto notifications sent on incoming
tickets. I also have a filter to take messages which have **SPAM** in them
and put them into the Junk folder.
Match -> Header 1: Subject
Value: \*\*SPAM\*\*
Set - > X-OTRS-Queue
Value: Junk
This works fine, except that the system is auto replying to all spam (and
currently my send mail is gunked trying to process some crap that came in).
How can I prevent OTRS from replying to Junk mail?
Set "X-OTRS-Loop" to "yes"
Many thanks in advance,
Jim
Bye, Alex
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support orr consulting for your OTRS system?
=> http://www.otrs.com/
