Hallo. No, ther is imho no option to do this.
Just recycle old agent accounts by renaming it to the new agent. -- Best regards André Bauer System: Debian 3.1 / Apache 2.0.54 / MySQL 4.1.11 / OTRS 2.0.4 ============================================ NC> We are looking at implementing OTRS for our call center / customer NC> support. Turnover is high because we mainly hire college age kids. I NC> read in the manual in Chapter 5 - page 41 that "to keep consistency of NC> the data for OTRS it is not possible to delete a user." NC> Has anyone found a workaround for this or is part of a future release? I NC> am concerned that after a couple of months, I will have more invalid NC> users than live. NC> Thanks! NC> Nathan Campbell NC> Systems Administrator NC> Dallas Symphony Association NC> [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> NC> 214-871-4026 NC> http://www.dallassymphony.com <http://www.dallassymphony.com/> _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/
