Hi, A simple question. In 2.1.1 version of OTRS there is a new feature called "responsible".
What is the difference between a ticket responsible and a ticket owner? Regards _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/
