|
Running the latest OTRS on Win2003: Please see the error below found in the
otrs\var\logs\otrs.log file whenever I try to log in. [Tue Oct 17 13:52:04
2006][Notice][Kernel::System::Auth::LDAP::Auth] User: testuser authentication
failed, no LDAP group entry foundGroupDN='CN=pscerms, OU=PSC Users, OU= I have no idea why the log would say that no LDAP group is found.
I use ldp in Windows to search the Active Directory tree and do a direct copy
of the DN info found there into the variable sting in the config file. I am using a domain admin account for the SearchUserDN
settings, so it shouldn’t be a search authentication issue. The group is there in Active Directory and the user is in
the group. Config.pm
----------------------------------------------------------------------------- $Self->{'AuthModule'} =
'Kernel::System::Auth::LDAP'; $Self->{'AuthModule::LDAP::Host'}
= 'x.x.x.x'; $Self->{'AuthModule::LDAP::BaseDN'}
= 'dc=sub, dc=domain, dc=com'; $Self->{'AuthModule::LDAP::UID'}
= 'sAMAccountName'; $Self->{'AuthModule::LDAP::GroupDN'}
= 'CN= pscerms, OU=PSC Users, OU= $Self->{'AuthModule::LDAP::AccessAttr'}
= 'memberUid'; $Self->{'AuthModule::LDAP::UserAttr'}
= 'UID'; $Self->{'AuthModule::LDAP::SearchUserDN'}
= 'CN=FirstName LastName, OU=IT Users, OU=IT, DC=sub, DC=domain, DC=com'; Config.pm
----------------------------------------------------------------------------- Thanks! Nathan Campbell |
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