I do have a new requirement with otrs. I would like to send a SMS to an agent's cellphone when a new ticket is delivered to his queue. I dont know whether it is possible with OTRS 2.0.4. Does anybody go across with same requirement. Please help
It is very simple. version 1: Plug any mobile phone to OTRS server, and install email2sms gateway software. version 2: Ask your mobile phone provider, is there any service? -- Valkai Jozsef +36 70 36 28 147 [EMAIL PROTECTED] lat:N 47° lon:E 19° _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/