Hi Lars,
Lars Monsees schrieb:
Hello,
when a customer sent a mail from a different address and an agent replies via
email, the original customer email address from the db gets inserted into CC. I
couldn´t find an option to control this in Appendix B (searched for cc and
email). I also searched within SysConfig frontend but this gives me too many
result and opening only one needs about 30 seconds =(
What option do I have to use to prevent this?
Perhaps Ticket::Frontend::ComposeReplaceSenderAddress ?
Thx,
Lars
Bye, Alex
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