Hi Nils, I am in the process of installing a new server on CentOs and will install all perl modules and required packages and then reinstall the RedHat version of OTRS. This should take me about 45mins and will let you know what comes of it.
thanks Gino On 12/1/06, Nils Breunese (Lemonbit) <[EMAIL PROTECTED]> wrote:
Gino Carosella wrote: > Hi all, I seem to be getting the following message and can't seem > to be able to get otrs up. Can anyone suggest a remedy. > > thanks > > ERROR I am getting... > > [EMAIL PROTECTED] Desktop]# service httpd restart > Stopping httpd: [ OK ] > Starting httpd: [Fri Dec 01 21:45:02 2006] [error] Can't locate > Apache.pm in @INC (@INC contains: /opt/otrs/Kernel/cpan-lib /opt/ > otrs/ /usr/lib/perl5/5.8.5/i386-linux-thread-multi /usr/lib/ > perl5/5.8.5 /usr/lib/perl5/site_perl/5.8.5/i386-linux-thread-multi / > usr/lib/perl5/site_perl/5.8.4/i386-linux-thread-multi /usr/lib/ > perl5/site_perl/5.8.3/i386-linux-thread-multi /usr/lib/perl5/ > site_perl/5.8.2/i386-linux-thread-multi /usr/lib/perl5/site_perl/ > 5.8.1/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.0/i386- > linux-thread-multi /usr/lib/perl5/site_perl/5.8.5 /usr/lib/perl5/ > site_perl/5.8.4 /usr/lib/perl5/site_perl/5.8.3 /usr/lib/perl5/ > site_perl/5.8.2 /usr/lib/perl5/site_perl/5.8.1 /usr/lib/perl5/ > site_perl/5.8.0 /usr/lib/perl5/site_perl /usr/lib/perl5/vendor_perl/ > 5.8.5/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.4/i386- > linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.3/i386-linux- > thread-multi /usr/lib/perl5/vendor_perl/5.8.2/i386-linux-thread- > multi /usr/lib/perl5/vendor_perl/5.8.1/i386-linux-thread-multi /usr/ > lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi /usr/lib/perl5/ > vendor_perl/5.8.5 /usr/lib/perl5/vendor_perl/5.8.4 /usr/lib/perl5/ > vendor_perl/5.8.3 /usr/lib/perl5/vendor_perl/5.8.2 /usr/lib/perl5/ > vendor_perl/5.8.1 /usr/lib/perl5/vendor_perl/5.8.0 /usr/lib/perl5/ > vendor_perl . /etc/httpd/ /etc/httpd/lib/perl) at /usr/lib/ > perl5/5.8.5/CGI.pm line 195.\nCompilation failed in require at /opt/ > otrs/scripts/apache2- perl-startup.pl line 17.\nBEGIN failed-- > compilation aborted at /opt/otrs/scripts/apache2-perl-startup.pl > line 17.\nCompilation failed in require at (eval 2) line 1.\n > [Fri Dec 01 21:45:02 2006] [error] Can't load Perl file: /opt/otrs/ > scripts/apache2- perl-startup.pl for server smtp-otrs.gapnet- > technologies.com:0, exiting... > [FAILED] Have you installed all required Perl modules (see http://doc.otrs.org/ 2.1/en/html/x325.html#installation-of-needed-perl-modules)? Does /opt/ otrs/bin/otrs.checkModules report any missing required modules? Nils Breunese. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/
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