Hi ,
We are in the process of upgrading to 2.1.3 (see that is the latest on
ftp) , I have read the small UPGRADING.txt file and it seems like a
fairly simple procedure. We are running OTRS 2.0.4 on a dual Xeon FC5
machine and mysql-5.0.18-2.1. It will probably be a rpm upgrade , as the
original install was from rpm.
Are there any other pitfalls and/or hints that anyone can provide as
this is a production system and we would like things to go as smoothly
as possible :)
Thanks in Advance!
Daniel
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