Hi, Wondering if someone is willing to share their Stats configuration (can be exported as xml file from within otrs)..if it can perform stats check for average_time_tickets_are_open......on a system. Anything close to this will also be appreciated....
_Thanks Richard ____________________________________________________________________________________ Need a quick answer? Get one in minutes from people who know. Ask your question on www.Answers.yahoo.com _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/