I am new to OTRS and we are just trying to use the Survey Module.
Whenever we close a ticket, we set it up to send a survey to the
customer, but it sends 2 tickets. Has anyone else had this problem?
 
Lauren Williams
System Analyst - Lab
Memorial Hospital of Sweetwater County
1200 College Drive
Rock Springs, WY 82901
(307) 352-8532
e-mail: [EMAIL PROTECTED]
<blocked::mailto:[EMAIL PROTECTED]> 
 
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