Actually I built a VM-based CentOS box and did the RPM install of OTRS.
It's the only thing running on this particular VM. I got mod_perl
without any real work on my part. Wish I had more useful info to give
you. 

 

________________________________

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
Mike Hayward
Sent: Thursday, January 04, 2007 2:55 PM
To: User questions and discussions about OTRS.org
Subject: RE: [otrs] OTRS on CentOS 4.4 incredibly slow

 

That sounds much more acceptable. How did you achieve the mod_perl?

 

mike

________________________________

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
Jason Loven
Sent: 04 January 2007 19:31
To: User questions and discussions about OTRS.org
Subject: RE: [otrs] OTRS on CentOS 4.4 incredibly slow

 

Just FYI... I had/have similar problems. Getting mod_perl going helped
but there is still a noticeable pause when moving from page to page.
Typically 5-8 seconds on average. This appears to be mostly related to
the code that handles loading the page formatting as I remember it. I
had done some perl profiling a while back on our older server to try to
determine where the bottleneck was. I have some other PHP and Perl based
apps running on the same platform that snap almost instantly from page
to page.

 

________________________________

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
Mike Hayward
Sent: Thursday, January 04, 2007 1:59 PM
To: User questions and discussions about OTRS.org
Subject: [otrs] OTRS on CentOS 4.4 incredibly slow

 

My OTRS system is taking upwards of 20 seconds per action to load pages,
log in, process actions etc. This is very frustrating.

 

Could it be the OS that is causing this? I have a standard CentOS 4.4
server load that I have run yum update on, set up mysql and apache,
installed OTRS rpm, and basically that's it. I saw a post from someone
referring to a CGI update, which I did, then it killed the system and
apache would not restart, so I have wiped the system and started from
scratch.

 

Mike

 

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