I've run OTRS for a few years now, but only at a single company. I
have recently started a new company with some friends/co-workers and
we are now doing the outsourced IT support thing.
The issue I have now is that I have created queues for the different
customers by company. The mail system pulls the appropriate mail
into the appropriate queue, but I want to be sure that when a user
from CompanyA logs in to the client side, that they do NOT see items
in the CompanyB, CompanyD and CompanyD queues.
I'm also looking for the way to turn off the Language selector on the
customer login interface (cant seem to find that in the Defaults file)
Thanks,
Zeke
--
James "Zeke" Dehnert
mailto:[EMAIL PROTECTED]
Phone: +1 707.546.6620 Fax: +1 707.324.8043
"Life is racing, everything else is just waiting"
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