You must shorten the days between surveys to a number les than 1. For
example .01 

You must always make sure that the survey that you want to go to customers
is set to Master.

I cant believe the developers could not put such a simple set of
instructions in the manual.

 

  _____  

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dave
Wojciechowski
Sent: Wednesday, January 03, 2007 1:33 PM
To: User questions and discussions about OTRS.org
Subject: [otrs] Survey Modules

 

Anyone use the survey modules and if so how do they work for you?

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