Thanks a lot Peter , will give it a bash.
Also , should it not be more prudent to maybe start a FC rpm binary , as
RH8.0 is rather old... any volunteers (I would but my packaging skills
are limited as my time:P)
Beugen, Peter van wrote:
I use FC5 as well, but do not use the FC OTRS
Please read also the OTRS upgrading document !!
I would:
- backup the OTRS directory (/opt/otrs) and the OTRS (mysql) database
- remove/uninstall otrs-2.0.4-3.fc5
- rename the OTRS (mysql) database = OTRS directory probably in
/var/lib/mysql/ (to OTRS204 ?)
- install OTRS 2.1.5 RPM (do a complete fresh install)
- stop OTRS, Apache and MySQL (service otrs/httpd/mysqld stop)
- rename the new OTRS (mysql) database = OTRS directory probably in
/var/lib/mysql/ (to OTRS215 ?)
- make a new OTRS mysql directory (/var/lib/mysql/otrs)
- copy all the files (mysql tables/indexes/..) from ../mysql/OTRS204
directory in mysql/otrs directory
- copy your config.pm settings from the old 204 to the new config.pm (be
carefull and lookup your settings in the manual because some syntax is
changed)
- start mysql (service mysqld start)
- update the database changes (see OTRS upgrading document) !!!
- start apache (service httpd start), otrs (service otrs start)
Now you have a new 2.1.5 OTRS with all your old data
If you use the FAQs, you will have to install this module in 2.1.5
(Admin area / packages)
I tried/used this method for upgrading from 2.0.3, and it worked for
me....
Regards,
Peter
-----Oorspronkelijk bericht-----
Van: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Namens Danie
Verzonden: maandag 5 februari 2007 8:44
Aan: User questions and discussions about OTRS.org
Onderwerp: Re: [otrs] Upgrade from 2.1.2 to 2.1.5
I am running otrs-2.0.4-3.fc5 on a (you guessed it) FC5 distro , can I
use the Redhat RPM to upgrade or should i wait for the yum repositories
to be updated?
Beugen, Peter van wrote:
Yes, I just ran the RPM
(First stopped Apache and OTRS, ran the RPM, started apache, started
OTRS...)
For you safety you can (should?) of course backup the OTRS
directory....
Regards,
Peter
*Van:* [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] *Namens
*Maurice James Ny
*Verzonden:* zondag 4 februari 2007 0:09
*Aan:* 'User questions and discussions about OTRS.org'
*Onderwerp:* RE: [otrs] Upgrade from 2.1.2 to 2.1.5
How exactly did you do it? Just run the RPM as usual?
------------------------------------------------------------------------
*From:* [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] *On
Behalf Of *Beugen, Peter van
*Sent:* Saturday, February 03, 2007 11:08 AM
*To:* User questions and discussions about OTRS.org
*Subject:* RE: [otrs] Upgrade from 2.1.2 to 2.1.5
Changes in config.pm or made by the admin area (in ZZZauto.pm I think)
will not be lost !
I upgraded from 2.1.2 to .3, .4 and .5 and all my configed stuff was
unchanged
Regards,
Peter
*Van:* [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] *Namens
*Maurice James Ny
*Verzonden:* zaterdag 3 februari 2007 15:59
*Aan:* 'User questions and discussions about OTRS.org'
*Onderwerp:* [otrs] Upgrade from 2.1.2 to 2.1.5
Does anyone know how to manually upgrade from version 2.1.2 to 2.1.5?
What files got changed and what the changes are? I don't want to
download the entire rpm or risk loosing any config modifications that
I already made.
-----------------------------------------------------------------------
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