Anyone know how to fix this? We're running 2.0.4 and I saw this showing
up in the cron logs. I've disabled cron for now but obviously that's bad
because now we're having to manually handle the incoming mail queue for
our support.
Here's the error...
DBD::mysql::db do failed: The table 'ticket_history' is full at
/opt/otrs/Kernel/System/DB.pm line 376, <PRODUCT> line 4.
ERROR: OTRS-GenericAgent-10 Perl: 5.8.5 OS: linux Time: Tue Feb 6
21:32:31 2007
Here's the table status...
mysql> show table status like 'ticket_history'\G
*************************** 1. row ***************************
Name: ticket_history
Engine: MyISAM
Version: 9
Row_format: Dynamic
Rows: 40363419
Avg_row_length: 106
Data_length: 4294727600
Max_data_length: 4294967295
Index_length: 3986779136
Data_free: 0
Auto_increment: 40382698
Create_time: 2006-10-13 08:44:28
Update_time: 2007-02-06 22:23:25
Check_time: 2007-02-06 23:48:54
Collation: latin1_swedish_ci
Checksum: NULL
Create_options:
Comment:
1 row in set (0.09 sec)
>From what I'm seeing I need to change the max_rows and avg_row_length
parameters for the table but I'd like to hear some opinions before I do
that in case it's a bad thing for otrs.
Thank you,
Jason Loven
Manager - Technical Services Department
Computer Associates, Inc.
36 Thurber Blvd, Smithfield RI 02917
Phone: (401)232-2600, Fax: (401)232-7778
Email: [EMAIL PROTECTED]
Web: http://www.cainetserv.com/
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