Thank you Alex. -J
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Alexander Scholler Sent: Wednesday, February 28, 2007 1:16 AM To: User questions and discussions about OTRS.org Subject: Re: [otrs] Postmaster filter question Hi Jason, Jason B. Loven schrieb: > I have some questions regarding how the postmaster filtering works... > > > > 1. Does the filter stop at the first matched rule? Or does it > continue on to subsequent rules? It appears to process all rules > regardless of whether it has already hit a match. My scenario > involves finding emails from a particular sender and moving them > to a different queue but it seems like the rule is not working and > I'm wondering if it's actually the fact that a subsequent "match > all" rule is moving the mails to a different general queue. The filter-evaluation is independend from matching, so all filters are evaluated. > 2. When creating a postmaster rule, if I create a rule to look at the > "from" address does it match it literally or do I need > wildcards/regex to match the extra info on the from line. For > example if I create a rule that looks for [EMAIL PROTECTED] > <mailto:[EMAIL PROTECTED]> will that rule match ([EMAIL PROTECTED] > <mailto:[EMAIL PROTECTED]> "John Smith - Company, Inc") on an from > line? The values are intepreted as perl-regex, so [EMAIL PROTECTED] matches on "[EMAIL PROTECTED]" and also on "John Smith <[EMAIL PROTECTED]>" > Thank you, > Jason Loven > Manager - Technical Services Department > > Computer Associates, Inc. > 36 Thurber Blvd, Smithfield RI 02917 > Phone: (401)232-2600, Fax: (401)232-7778 > Email: [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> > Web: http://www.cainetserv.com/ Bye, Alex _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? =http://www.otrs.com/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/
