Do you run this system (the web server) on windows or linux? If its linux could you paste a 'uname -a' output?
did you remember doing this (without error)? #perl -MCPAN -e shell #install DBD::Oracle On 3/5/07 5:41 PM, "Andrew Bergman" <[EMAIL PROTECTED]> wrote: > Cheers for the reply Andy, > > I would test that if I knew how. I am quite new to all this. > > Andy > > Andy Lubel wrote: >> I would investigate the perl modules to make sure you can connect to a >> database with apache and mod_perl. Have you tried that? >> >> -Andy >> >> -----Original Message----- >> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of >> Andrew Bergman >> Sent: Monday, March 05, 2007 12:39 AM >> To: [email protected] >> Subject: [otrs] Error: ERROR OCIEnvNlsCreate. Check ORACLE_HOME env var, >> NLS settings, permissions, etc[..] >> >> Hi OTRS peoples, >> >> I am getting the following error from OTRS when I load it up in a >> browser: >> >> ERROR: OTRS-CGI-10 Perl: 5.8.5 OS: linux Time: Mon Mar 5 16:34:01 2007 >> >> Message: ERROR OCIEnvNlsCreate. Check ORACLE_HOME env var, NLS settings, >> permissions, etc. >> >> Traceback (14104): >> Module: Kernel::System::DB::new (v1.57) Line: 172 >> Module: Kernel::System::Web::InterfaceAgent::Run (v1.17) Line: 145 >> Module: /opt/otrs/bin/cgi-bin/index.pl (v1.81) Line: 47 >> >> We have checked and the otrs user has all the necessary Oracle env >> settings ie ORACLE_HOME, ORACLE_BASE, LD_LIBRARY_PATH, however it >> doesn't seem to like something. >> >> Anyone able to assist? >> >> -- _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/
