On Thu, Apr 05, 2007 at 11:42:03AM -0700, Mike Morris wrote: >> From: Vladimir Doisan <[EMAIL PROTECTED]> >> Subject: [otrs] [Feature Request] Ticket Templates >> >> Is it possible to have a new ticket templates based on the selected Queue? >> > >I would love to see this too... however, in the meantime, it is not difficult >to design a web form (using PHP or whatever...) that does a "post" to the OTRS >page with all required parameters to create a new ticket. > >You can find info about this on the searchable mailing list archives. > >I'm planning an a web page with a menu of new ticket forms... and adding a link >to that page from the OTRS footer...
Please insert that requests also in our bugtracking system on http://bugs.otrs.org >Mike Morris Kind regards, Christian -- ((otrs)) :: OTRS GmbH :: Norsk-Data-Strasse 1 :: 61352 Bad Homburg Fon: +49 (0) 9421 56818 0 :: Fax: +49 (0) 9421 56818 18 http://www.otrs.com/ :: Communication with success! Geschäftsführer: André Mindermann, Martin Edenhofer Handelsregister: HRB 9452 Bad Homburg Steuernummer: 003/240/97521
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