Hi Tabitha, On Thu, Mar 29, 2007 at 02:00:32PM +0200, Tabitha Stang wrote: >After a ticket is moved to another queue, the user is still zoomed into that >mail. This is kind of confusing and we would much prefer that we could be >brought to a different view after moving a ticket - the ?locked tickets view? >is what we would most prefer.
See the file
Kernel/modules/AgentTicketMove.pm
and change it to redirect to the locked ticket screen. If we should do
this special adaptation for you, drop a message to
[EMAIL PROTECTED]
please to clarify further details.
>Tabitha
-- Christian
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