Hi Chris, On Thu, Apr 12, 2007 at 12:49:09AM +1000, Chris Watt wrote: >I've installed OTRS on a clean openSUSE install with the RPM using >YAST (which installs everything else required). Everything is working >fine, except I can't find teh configureation file for fetchmail! I >have found the one in the OTRS home directory and set it up correctly, >but now I need to get that file in the right location for fetchmail >(or set fetchmail to use that file) so that I can start receiving >IMAPS e-mail. > >Anyone have any ideas? I haven't installed anything except the OTRS >RPM, so it should be an entirely clean install.
That should be fine.
Just edit the file
/opt/otrs/var/cron/fetchmail
and remove the comment from line 13. Save the file and restart OTRS with
the command
rcotrs restart
Now a new crontab with the activated fetchmail job will be installed and
your mails should be fetched. Because the cronjob runs for the otrs user
your settings in ~otrs/.fetchmailrc file will be used.
>~Chris
-- Christian
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