Hi Benoit, All you need to do is go into your admin menu and then into Postmaster POP3 setup. This is in the last column of links. Put the details of your POP3 server in there (it doesn't have to be local to the server OTRS is installed on) and tell it what Queue you want it to be dropped in.
That should be what your after. ~Chris On 4/18/07, Benoit.Y <[EMAIL PROTECTED]> wrote:
Dear All; I am testing out OTRS and have found this is a very good piece of software! However, I would like to know if I have an email address [EMAIL PROTECTED] which abc.com is not hosted by our server, how can I setup OTRS so that any ticket sent to [EMAIL PROTECTED] will then be transfer to the OTRS ticket queue? Thanks. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
