Hi, On Thu, Apr 26, 2007 at 01:29:15PM +0100, Will Sheldon wrote: >Has there been any progress with regard to viewing and sending HTML >messages? > >Our customers frequently send us (embedded) screenshots, so a click to >view for image attachments would be a suitable alternative to viewing >the full html.
It is not planed to integrate full HTML message support into OTRS.
>Also it'd be nice to be able to append an html signature to messages,
>or insert a block of html to messages with some kind of markup tag.
This could be a nice feature. Please open a new enhancement request on
http://bugs.otrs.org
for this issue.
>W.
-- Christian
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