It doesn't work for me i try to authenticate against a Lotus Domino
server!
I tried quiet everything and it is still not working.
Mit freundlichen Grüssen
Yves Menge
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The Salvation Army Switzerland
IT-Team
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Yves Menge
(EDV - Support)
Hauptquartier der Heilsarmee
Laupenstrasse 5, 3001 Bern
Tel: 031/388'05'17
Mail: [EMAIL PROTECTED]
Support (Mo-Fr 8:30-12h , 14-16h):
HelpDesk-Hotline: 031/388'05'00
HelpDesk-Mail: [EMAIL PROTECTED]
Salvador Manzo <[EMAIL PROTECTED]>
Sent by: [EMAIL PROTECTED]
02.05.2007 23:50
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Re: [otrs] Customer Password for LDAP Auth
It’s all in the CONFIG.PM. The documentation goes into some detail about
it, but (at least in my case against Active Directory), the default
mappings all worked.
On 5/2/07 14:49, "[EMAIL PROTECTED]"
<[EMAIL PROTECTED]> wrote:
well thats not realy working! where exactly can i specifie which fields
should be checked against LDAP (like the Mappigns USERNAME -->
checkfield...)
Mit freundlichen Grüssen
Yves Menge
--------------------------------------------------
The Salvation Army Switzerland
IT-Team
--------------------------------------------------
Yves Menge
(EDV - Support)
Hauptquartier der Heilsarmee
Laupenstrasse 5, 3001 Bern
Tel: 031/388'05'17
Mail: [EMAIL PROTECTED]
Support (Mo-Fr 8:30-12h , 14-16h):
HelpDesk-Hotline: 031/388'05'00
HelpDesk-Mail: [EMAIL PROTECTED]
Salvador Manzo <[EMAIL PROTECTED]>
Sent by: [EMAIL PROTECTED] 02.05.2007 23:47
Please respond to
"User questions and discussions about OTRS.org" <otrs@otrs.org>
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Subject
Re: [otrs] Customer Password for LDAP Auth
If you’re using an LDAP backend, the username and password the Customer or
Agent provide SHOULD be checked against your LDAP directory. OTRS should
forward the credentials to the LDAP server and, once your LDAP server
accepts them, pass you along.
On 5/2/07 14:38, "[EMAIL PROTECTED]"
<[EMAIL PROTECTED]> wrote:
i know but when a user tries to log in, how does otrs check the password
cause there is no password for this users! they enter the first and last
name (cn) and ther isn't any password to check but when they receive the
error "password or user name incorrect"!
you know what i mean?
Mit freundlichen Grüssen
Yves Menge
--------------------------------------------------
The Salvation Army Switzerland
IT-Team
--------------------------------------------------
Yves Menge
(EDV - Support)
Hauptquartier der Heilsarmee
Laupenstrasse 5, 3001 Bern
Tel: 031/388'05'17
Mail: [EMAIL PROTECTED]
Support (Mo-Fr 8:30-12h , 14-16h):
HelpDesk-Hotline: 031/388'05'00
HelpDesk-Mail: [EMAIL PROTECTED]
Salvador Manzo <[EMAIL PROTECTED]>
Sent by: [EMAIL PROTECTED] 02.05.2007 17:12
Please respond to
"User questions and discussions about OTRS.org" <otrs@otrs.org>
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"User questions and discussions about OTRS.org" <otrs@otrs.org>
cc
Subject
Re: [otrs] Customer Password for LDAP Auth
The username and password are for a “service account” used to login and
read data from your LDAP back end. Any unprivileged account, whose
password won’t be changed, will do.
On 5/2/07 06:18, "[EMAIL PROTECTED]"
<[EMAIL PROTECTED]> wrote:
When i try to access the Customer Interface it tells me "Login failed!
Your username or password was entered incorrectly."
my config.pm section:
# ---------------------------------------------------- #
# CustomerLogin: Lotus Notes Backendintegration per LDAP auf SASWI1
# ---------------------------------------------------- #
$Self->{'Customer::AuthModule'} = 'Kernel::System::CustomerAuth::LDAP';
$Self->{'Customer::AuthModule::LDAP::Host'} = '10.90.1.72';
$Self->{'Customer::AuthModule::LDAP::BaseDN'} = 'OU=SWI,O=SArmy';
$Self->{'Customer::AuthModule::LDAP::UID'} = 'uid';
$Self->{'Customer::AuthModule::LDAP::UserAttr'} = 'DN';
What will the password be and how will the password bie checked?
Mit freundlichen Grüssen
Yves Menge
--------------------------------------------------
The Salvation Army Switzerland
IT-Team
--------------------------------------------------
Yves Menge
(EDV - Support)
Hauptquartier der Heilsarmee
Laupenstrasse 5, 3001 Bern
Tel: 031/388'05'17
Mail: [EMAIL PROTECTED]
Support (Mo-Fr 8:30-12h , 14-16h):
HelpDesk-Hotline: 031/388'05'00
HelpDesk-Mail: [EMAIL PROTECTED]
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Salvador Manzo [ 620 W. 35th St • Los Angeles, CA 90089 e.
[EMAIL PROTECTED] ]
Auxiliary Services IT, Datacenter
University of Southern California
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I would rather be exposed to the inconveniences attending too much liberty
than to those attending too small a degree of it. Thomas Jefferson to
Archibald Stuart, 1791_______________________________________________
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[EMAIL PROTECTED] ]
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University of Southern California
818-612-5112
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be amply compensated by the advantage of preventing a number of bad ones.
-- Alexander Hamilton, Federalist No. 73 on the veto power
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