Maurice:
Were you able to resolve this error? I am experiencing the same error
now running OTRS 2.1.7. It seems to come and go at random.
Michael Bush
----------
Software error:
Unknown encoding '' at ../..//Kernel/System/Email.pm line 255
----------
Maurice James Ny wrote:
I'm using the default character set 8859-1 running OTRS 2.1.7 on Red Hat EL4
This is out of my Apache log
[Thu May 10 13:49:57 2007] [error] [Thu May 10 13:49:57 2007] -e: Unknown
encoding '' at /opt/otrs//Kernel/System/Email.pm line 255\n
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Nils
Breunese (Lemonbit Internet)
Sent: Friday, May 11, 2007 4:36 AM
To: User questions and discussions about OTRS.org
Subject: Re: [otrs] Error when closing tickets
Maurice James Ny wrote:
I get this error when ever I close tickets. The tickets end up being
closed, but in a locked status. Does anyone have any ideas on why this
is happening?
*Software error:*
Unknown encoding '' at /opt/otrs//Kernel/System/Email.pm line 255
For help, please send mail to the webmaster ([EMAIL PROTECTED]
<mailto:[EMAIL PROTECTED]>), giving this error message and the time and
date of the error.
What version of OTRS are you running? What charset are you using?
Nils Breunese.
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